Ampol Moving is the moving services team you can count on.
Most Popular Customer Questions ...
My move date changed. What should I do ?
Contact your move coordinator as soon as you can if your move dates have changed. He/she can process any changes to your plan and discuss updates. Keep in mind that your estimate may change depending on the dates you selected.
Who should I inform that I am moving ?
Notify family, friends and any professional organizations you are affiliated with on a regular basis. It’s also important to inform your family doctor, attorney, accountant, and school teachers/administrators (if applicable).
When is the best time to move ?
The busiest times for moving companies are during the summer months, taking place roughly between May 15 - September 15. Near the ends of these months, the volume of shipments is extremely heavy—this tends to be the case for all professional relocation and moving companies.
Can I pack anything in the drawers of my dresser or desk ?
All loose items must be packed in boxes to prevent loss or damage while moving. It is recommended that you pack all items and leave the drawers empty.
What should I do with my jewelry and other valuable items ?
Please make arrangements to move those items on your own.
How will you protect my upholstered furniture ?
We use a special material called stretch-wrap. It is a heavy, clear-plastic wrap that protects your furniture from being soiled.
Should I tip my movers ?
As with other service industries, you may wish to thank your movers for a job well done by offering a gratuity. While the movers do not expect a set tip amount, we suggest a tip based on your satisfaction with your crew and the overall move; with a broad guideline of $4-6 per man, per hour. If you feel that your movers went above and beyond in their efforts, you may want to increase the amount accordingly.
How far in advance should I schedule my move ?
We recommend scheduling your move as far in advance as you can. The farther out you can plan your move, the greater the availability you will have in choosing a date and time that is convenient for you. A general rule of thumb is to contact us no later than two weeks in advance of your desired move date. We realize advance planning is not always possible, and do our best to accommodate last minute customers as well.
Can I do some packing and moving before the movers arrive ?
Focus on packing, instead of moving. Smaller items and moving boxes can be moved very quickly by professional movers. Don’t spend time trying to move these items yourself. Rather, focus on packing boxes, so when the movers arrive, you are 100% ready.
What can I do to ensure that my belongings end up in the correct room ?
Choose a simple labeling system (i.e. MBR for Master Bedroom) and make sure that all of your boxes are clearly marked. Boxes should be labeled on the top and 3 sides. Your movers will work closely with you at the destination to make sure everything ends up where you want it.
Will you move my plants ?
Such items can be moved on local moves if properly packed/prepared, but we can not guarantee the safe transport of live plants, which can be traumatized by motion or temperature extremes inside the moving truck.
How will the movers know what items to take and what to leave behind ?
When the movers first arrive, they will do a walk through of your current home, confirming which items are going and which are not.
Can the movers arrange the furniture to my liking in my new home ?
Absolutely. When we deliver your items to your new home the movers will work closely with you to make sure all furniture and boxes arrive in the correct rooms, and we are happy to arrange and rearrange the furniture exactly as you would like it.
Can I ride in the cab of the moving truck with the movers ?
Unfortunately, professional moving companies cannot transport customers in the moving truck for liability reasons. You may wish to arrange a ride with a friend or a cab service on move day.
Is it possible to move during inclement weather ?
Yes. Our professional movers and moving trucks are prepared to move during rain, sleet, or snow. They come equipped with supplies to keep your belongings safe from the elements. However, in order to keep costs down, we recommend that you shovel, rake, or otherwise clear the access ways in preparation for their arrival.
What insurance coverage do you offer? Can I purchase an additional insurance policy?
The basic liability is 30 cents per pound per article. You may purchase an additional insurance policy from our affiliate. Please go to www.bakerintl.com and click on “Get a quote”.